So, your Plex Media Server is crashing. If you've spent any amount of time on an open-source software blog, you've probably heard the developer ask for the crash log when someone asks for help. Big programs like Plex are designed to be user-friendly, but there are hundreds of invisible programming threads working behind the scenes. You can't be expected to know what this jargon means, so the developer adds a troubleshooting module, an automated virtual "black box" that records the events leading up to the crash. Turn on the debug feature in the Plex Web App and know the location of this log (support.plex.tv). With this crash dump in your possession, you can log onto the Plex forum, attach the log to your message, and ask for help.