Why is My New Wireless Printer Disconnecting?

Discussion in 'Router & Printer Issues' started by Mr Mod, Apr 20, 2016.

  1. Mr Mod

    Mr Mod
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    Staff Member

    Dec 6, 2014
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    When it comes to your wireless printer disconnecting, you have to have a little patients with Wi-Fi technology. It still hasn't been perfected yet The router can cause problems, meaning the printer may be out of range. Don't hide it in a closet or behind heavy barriers, even if it is wireless. If you really need the space, you might have to consider a Wi-Fi extender or a new router. If all else fails, switch bands because either the 5GHz or 2.4GHz frequency band may be crowded in your home or office, or you may have interference. Try a few different frequency channels on your router. Make sure your router's firmware is up to date.

    Finally, you can try uninstalling your printer software / drivers, unplug the power-cords to your router and printer for a couple of minutes. Then plug it all back in, let it sit for a few minutes, then re-run the printer installation. Make you have the latest software, by visiting the manufacturer's website. Check to make sure windows is also up to date.

    Lastly, it could be that you just got a lemon. This is a new printer so you could call the manufacturer's support line.

    Also, remember that new technologies are available, but they're relatively unproven. Research Wi-Fi Direct and AirPrint, a protocol for directly printing from an iOS device.
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